Customer Service Manager

hace 7 días


Barcelona, Barcelona, España Noatum Logistics A tiempo completo

About the Role

Noatum Logistics is seeking a highly skilled Customer Service Manager to join our Maritime Division in Barcelona.

As a key member of our team, you will be responsible for leading our Customer Service Departments in Spain, ensuring the highest quality service to our customers.

Main Responsibilities:

  • Lead the Customer Service Departments in Spain, ensuring excellent customer service and quality standards.
  • Maintain regular relationships with our Head Office to ensure alignment with group rules and policies.
  • Monitor productivity reports and KPIs to drive business growth and improvement.

We Offer:

  • A permanent contract with a competitive salary.
  • Access to a flexible remuneration plan, including medical insurance, kindergarten, transport, and training.
  • Professional courses via our Corporate University.
  • A dynamic and young international environment.

Requirements:

  • Studies in Foreign Trade, Transport Management, Logistics, or Maritime Business.
  • Experience as a Customer Service Manager or similar position.
  • Maritime services experience, with a strong understanding of Intermodal services.
  • Fluent in English and Spanish.
  • Excellent communication and customer approach skills.
  • Strong time-management and organizational skills.
  • Teamwork and collaborative skills.

About Noatum Logistics

Noatum Logistics is a leading multinational in maritime, logistics, and port services, recognized for its excellence in service and specialized staff.

We offer services to ship owners and operators, as well as exporters and importers, with a presence in 26 countries.

Our team of over 2,800 employees is dedicated to providing exceptional service and contributing to our company's success.


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