Customer Service and Sales Manager

hace 2 semanas


Barcelona, Barcelona, España Iwg A tiempo completo
About the Role

We're seeking a highly motivated and experienced Customer Service and Sales Manager to join our team at IWG. As a Community Sales Manager, you'll be responsible for delivering exceptional customer service and driving sales growth at our Spaces centre.

Key Responsibilities
  • Manage the day-to-day running of the centre, focusing on exceptional customer service and sales growth.
  • Inspire and motivate your team to provide a lively and thriving environment for our members, visitors, and guests.
  • Promote our centre to new customers and showcase the benefits of flexible workspace for their business.
  • Develop and implement strategies to increase sales and revenue, while ensuring customer satisfaction and retention.
Requirements
  • Proven experience in hospitality or events, with a supervisory role.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
  • Confident and approachable, with a passion for delivering exceptional customer service.
  • Strong leadership skills, with the ability to motivate and inspire a team.
  • Familiarity with MS Office and other IT packages.
What We Offer

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you're a motivated and experienced Customer Service and Sales Manager looking for a new challenge, we'd love to hear from you.



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