Cloud Technology Consultant

hace 4 días


Madrid, Madrid, España Amazon A tiempo completo
Job Description

Ambitious individuals are sought to fill the role of Cloud Technology Consultant, driving customer success and innovation in cloud technology.

About the Team

The AWS Global Support team interacts with leading companies, providing world-class support that is critical to customer success. Our diverse team values experiences from all backgrounds, ensuring a welcoming environment for innovators and problem-solvers.

What We're Looking For
  • A strong understanding of operational parameters and troubleshooting across multiple technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, and Applications Development in distributed systems environments.
  • Excellent communication skills, presenting complex ideas to decision-makers and cross-functional teams within AWS, such as Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
Benefits and Compensation

This full-time position offers a competitive estimated salary of $140,000 annually, plus a comprehensive benefits package, including work-life balance initiatives, career growth opportunities, and inclusive team culture.

Key Responsibilities
  1. Develop trusting relationships with customers, understanding their business needs and reviewing service disruptions, monthly/quarterly metrics, and pre-launch planning.
  2. Utilize technical skills to investigate complex support cases and technical challenges, advocating for customer needs to overcome adoption blockers and drive new feature development.
  3. Ensure AWS environments remain operationally healthy while reducing costs and driving efficiencies to mitigate risks in customer operations plans and product adoption.
About Amazon

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, offering a robust suite of products and services to power businesses worldwide. With a commitment to diversity, equity, and inclusion, Amazon fosters a culture of innovation, creativity, and continuous learning.



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