Operations Excellence Specialist

hace 2 semanas


Barcelona, Barcelona, España Docplanner A tiempo completo

Company Overview
We are Docplanner, the world's leading healthcare platform. Our mission is to empower patients to find the best doctors and book appointments seamlessly.
We strive to make the patient journey enjoyable by providing a comprehensive solution that supports both patients and doctors.

Job Summary
This is an exciting opportunity for a Sales Operations Specialist to join our team in Barcelona. As a key member of our revenue operations department, you will play a critical role in driving business growth and improving operational efficiency.
As a Sales Performance Catalyst, you will be responsible for monitoring revenue KPIs, tracking business results, and analyzing data to identify areas for improvement.
Your expertise in sales operations, analytics, and process optimization will enable you to drive strategic projects forward and ensure their successful execution.

Key Responsibilities:

  • Monitor and analyze revenue KPIs to inform business decisions
  • Track business results and production metrics within our CRM
  • Create and update automations related to sales operations processes on the Clinics segment
  • Gather and analyze data to understand problems and address them proactively
  • Supervise KPIs, metrics, and performance of local teams
  • Provide actionable information and insights for team leaders and managers
  • Collaborate with global teams to align processes

Requirements:
To succeed in this role, you will need:

  • An undergraduate or master's degree in economics, statistics, business, or a related field
  • At least 2 years of experience in sales, analytics, operations, or business development project management
  • Fluency in Spanish and English
  • Experience with CRM systems, particularly Salesforce
  • Excellent analytical skills and attention to detail
  • Ability to work effectively in a hybrid environment

Salary & Benefits:
We offer a competitive salary ranging from €45,000 to €65,000 per year, depending on your level of experience and qualifications.
In addition, we provide a range of benefits, including:

A hybrid model with a minimum of one day in the officeAccess to hundreds of gyms in Barcelona at a symbolic feeUnlimited access to the Ifeel emotional wellness toolFree English classesShare options plan after six months of employmentDay off on your birthday

About Us:
Docplanner is a dynamic and ambitious company dedicated to revolutionizing the healthcare industry. We are passionate about empowering patients and doctors through innovative solutions and exceptional customer service.
Our team is comprised of talented individuals who share our vision and values. We believe in autonomy, impact, and continuous learning.



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