Front Office Team Lead

hace 2 semanas


Barcelona, Barcelona, España Hyatt Hotels Corporation A tiempo completo

Job Summary
As a Front Office Supervisor at Hyatt Hotels Corporation, you will lead a team of agents responsible for guest registration and communication of hotel services and promotions. This role provides an opportunity for casual conversation and has a direct impact on creating the guest experience. Key responsibilities include processing forms of payment, responding to guest inquiries, and supporting senior leadership by developing and assuming basic management responsibilities.

Key Qualifications
Strong leadership, communication, and relationship skills
Ability to stand for long periods of time
Experience and a thorough understanding of Front Office operations

About Us
We are strategically located in the heart of Barcelona, representing the luxury in the city. We offer a unique combination of exclusivity, sophistication, design, and technology. Our values guide our behaviors to bring our purpose to life: Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing. We offer a variety of benefits, including complimentary hotel nights around the world, discounted Food Beverage at Hyatt Outlets, and ongoing training and development.


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