Luxury Hotel Room Operations Coordinator
hace 2 días
About Four Seasons Resort and Residences Los Cabos
We are a luxury hotel brand that is dedicated to providing exceptional guest experiences. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
Located in Los Cabos, Mexico, our resort offers a unique blend of laid-back luxury and adventure. We have a private marina, a members-only beach and yacht club, and a variety of activities including swimming, snorkeling, sport fishing, golf, and desert adventures.
About the Role
We are seeking a skilled Room Operations Coordinator to join our team. As a key member of our housekeeping department, you will be responsible for ensuring coverage of reports and maintenance within the rooms, common areas for guests and staff.
Your responsibilities will include:
- Utilizing the HotSos computer system to address the requirements of different departments.
- Attending to room reports, prioritizing those in occupied rooms or requested directly by the guest.
- Participating in daily briefings to be informed of relevant points of the day, V.I.P.s in-house, arrivals, events, etc.
Requirements
To be successful in this role, you will need:
- A high school education or equivalent experience.
- A minimum of 3 years experience in the operational maintenance area of luxury hotel rooms.
- Experience in residential repairs and installations (faucets, toilets, fixtures, etc., drains).
- Experience in finishes and execution of painting on wood, metal, walls, and ceilings.
- Experience in drywall and marble repairs.
What We Offer
We offer a highly competitive salary, ranging from $25,000 to $40,000 per year, depending on experience, as well as an annual incentive plan for managerial and/or head of department positions. Additionally, we provide transportation service from San Lucas and San José del Cabo to the resort, uniforms, laundry service for employee uniforms, internal training workshops, employee service awards, and recognition programs.
At Four Seasons Hotels Ltd, we believe that each of us needs a sense of dignity, pride, and satisfaction in what we do. If you are a motivated and organized individual with a passion for delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
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