Global Campervan Operations Coordinator

hace 2 días


Valencia, Valencia, España Indie Campers A tiempo completo

Company Overview
Indie Campers, a leading campervan marketplace, is dedicated to making road trips accessible to everyone. With its digital approach and customer-centric focus, the company has developed a strong booking experience and offers high-quality road trips at affordable prices. Our platform has welcomed over 300,000 travelers from 169 countries, with more than one million nights rented through our travel platform.

About Us
We offer a wide range of road trip possibilities, including short-term RV rentals, long-term campervan subscriptions, and the option to purchase one of our vehicles available for sale. Our challenges are exciting and demanding, requiring top talent and motivation to be successfully pursued.

The Role
We are looking for university students or recent graduates who are seeking genuine work experience, vocational placement, or an internship located in our Depot in Valencia. As a Global Campervan Operations Coordinator, you'll represent our brand in person, providing our guests with world-class customer service when they start and finish road trips of a lifetime.

Responsibilities
You will handle front-office activities such as customer service and sales, including check-ins and check-outs, registering guests, processing payments, explaining campervan functionalities, terms and conditions, and upselling road trip extras. Back-office activities include operations handling, aligning reservations with available campervans, verifying and preparing campers and road trip extras and kits. You will also maintain campervans in top condition, identify and act on possible maintenance or repair needs, and support the team in monitoring the existing stock, coordinating the fleet of campervans, and troubleshooting operational issues.

Requirements
You should be a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field looking for an internship. You must be fluent in English, have a work permit, and a valid driver's license (mandatory). You should like international environments and meeting new cultures, possess a natural talent for connecting with people, and have a strong customer service orientation.

What We Offer
All internships are compensated, with the amount depending on location, country, and region (accommodation not included). We provide online and on-the-job training to develop relevant skills, such as guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management, and logistics. International opportunities and the possibility of integration in Indie Campers after the internship are also available.



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