Product Specialist Trainee

hace 3 semanas


Barcelona, Barcelona, España F. Hoffmann-La Roche Gruppe A tiempo completo
Product Specialist Trainee

At F. Hoffmann-La Roche Gruppe, we're committed to fostering a culture of diversity, equity, and inclusion. As a Product Specialist Trainee, you'll play a vital role in providing exceptional customer support and driving business success.

Key Responsibilities:
  • Provide specialized technical support to customers using our analyzers in Anatomic Pathology and Molecular Biology product lines.
  • Maintain excellent communication and collaboration with customers to ensure timely issue resolution.
  • Troubleshoot and resolve technical issues, documenting and escalating complex cases as needed.
  • Collaborate with cross-functional teams to ensure customer satisfaction and drive business growth.
Requirements:
  • Students of Biomedical Engineering and/or Biomedicine.
  • Fluent in Spanish and English, with conversational and writing skills.
  • Portuguese is a must.
  • Proactive and solution-oriented mindset.
  • Strong teamwork and collaboration skills.
  • Interest in new technologies.
What We Offer:
  • Gain practical experience and develop skills in customer support, product training, and troubleshooting.
  • Enhance your communication, critical thinking, and customer service skills.
  • Expand your network within the company and collaborate with global teams.
  • Contribute to customer satisfaction and drive business growth.


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