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hace 1 mes
At F. Hoffmann-La Roche Gruppe, we're committed to fostering diversity, equity, and inclusion in our global healthcare organization. As a Product Specialist Trainee, you'll play a key role in providing specialized remote technical and applications support to users of our analyzers in the Anatomic Pathology and Molecular Biology product lines.
Key responsibilities include:
- Providing technical and applications support to customers
- Maintaining excellent communication and collaboration with customers
- Troubleshooting and resolving technical issues in a timely manner
- Documenting and escalating complex issues to higher-level support teams
- Providing training and guidance to customers on the operation and maintenance of our analyzers
- Collaborating with cross-functional teams to ensure customer satisfaction
We're looking for students of Biomedical Engineering and/or Biomedicine who are fluent in Spanish and English, with a strong teamwork and collaboration mindset. As a Product Specialist Trainee, you'll have the opportunity to gain practical experience and develop your skills in customer interaction, critical thinking, intercultural collaboration, and resilience.
As a global company, we offer a unique opportunity to work with diverse teams and customers. You'll have the chance to learn about our products and services, and contribute to customer satisfaction. If you're passionate about healthcare and technology, we encourage you to apply for this exciting opportunity.