Global Sales Consultant
hace 6 días
We are seeking a highly skilled Global Sales Consultant to join our team in Barcelona. As a key member of our sales team, you will be responsible for handling customer post-sales requests and providing exceptional customer service.
Key Responsibilities- Mainly handle inbound activity (calls, emails, chat, tasks) of customer post-sales requests
- Handle outbound calls when necessary to solve issues with customers and different internal business units
- Create and follow up on quotes for cross-selling and up-selling opportunities
- Maintain personal knowledge of the store portfolio and post-sales processes
- Initiate and manage customer post-sales related tasks
- Proficient or bilingual level of Swedish and advanced English skills
- Minimum 1 year of relevant experience
- Strong communication, customer-facing, and customer care skills
- Sales techniques (up-/cross-selling, objection handling, etc.) knowledge
- Achievement and target-oriented, customer-driven, and motivated to work in sales
- Basic IT knowledge and technical understanding
- Full-time permanent contract: Monday to Friday, from 09.00 to 18.00
- Base salary: €20,000 per annum + up to €2,000 in bonus per annum
- Great office location in Barcelona
- Friends hunting (referral) bonus
- Fully paid training about the company and project
- Career development program and specialized courses
We are a global technology and services leader that powers the brands of the future. Our innovative and growing team is dedicated to delivering exceptional customer experiences.
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