Digital Adoption Specialist for Enterprise Systems

hace 4 semanas


Madrid, Madrid, España Nexthink A tiempo completo
Job Overview

Nexthink, a pioneer in digital employee experience management software, is seeking a skilled Sales Digital Adoption Manager to join its Global Sales Operations team.

About Nexthink

Nexthink is the leader in digital employee experience management software. We provide IT leaders with unprecedented insight, allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue.

We enable our customers to provide better digital experiences to their employees by integrating real-time analytics, automation, and employee feedback across all endpoints.

This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

Responsibilities
  • Facilitate the onboarding and ongoing training of new and existing team members to ensure quick ramp-up and continuous growth.
  • Create and maintain enablement materials, including playbooks, presentations, and knowledge bases.
  • Develop, implement, and optimize operations, processes, and systems training.
  • Analyze performance data to identify areas for improvement and develop action plans.
  • Monitor and analyze business operations data to identify trends and areas for improvement, providing actionable insights to the sales team and sales operations for future enhancements.
  • Conduct regular needs assessments to understand the requirements of the teams and adapt training and resources accordingly.
  • Collaborate with sales leadership to define processes and metrics that align with business goals.
  • Manage the implementation and utilization of business tools and technologies, ensuring adoption and effectiveness across the sales organization.
Requirements
  • 5+ years of experience in technology adoption, global sales operations, global sales enablement, or a related field.
  • Strong understanding of business processes and the challenges faced by global 'go-to-market' teams.
  • Strong understanding of the sales process, sales methodologies, and key performance indicators (KPIs).
  • Outstanding presentation, communication, and interpersonal skills, able to work effectively with cross-functional teams.
  • Proficiency in CRM systems (e.g., Salesforce) and peripheral applications and tools.
  • Excellent analytical and problem-solving skills, with the ability to interpret data and translate it into actionable strategies.
  • Strong project management skills and attention to detail.
Benefits
  • A competitive compensation package, including stock options.
  • A permanent contract with flexible hours and unlimited vacation time.
  • A hybrid work model balancing office and remote work.
  • Private health insurance and daily meal vouchers.
  • A relocation package for those coming from another country.


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