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We are seeking a Danish-speaking Customer Support Agent to join our team in Barcelona, Spain. As a customer support agent, you will be responsible for providing excellent customer service to our international travelers and suppliers.
Responsibilities- Understand and identify customer needs
- Listen, respond, and mediate between customers and suppliers
- Clarify inquiries about service, payment, and technical requirements
- Provide accurate information and follow set processes via email and phone
- Danish native and advanced English
- Excellent communication and interpersonal skills
- Good technical PC skills
- Problem-solving and solution-driven mentality
- Positive, motivated mindset
- 39h/week contract with rotative working hours
- Highly competitive annual salary
- Appealing bonuses for weekends, bank holidays, and night shift
- 27 working days of holidays/year
- Private health insurance after 6 months service
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