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Network Security Engineer: Spanish Language Expert
hace 2 meses
We are seeking a highly skilled Network Security Engineer to join our team in the EMEA region. As a key member of our delivery team, you will be responsible for providing 2nd level support services to our partners and customers.
Key Responsibilities- Resolve partner and end-user incidents across our managed and support services
- Install, uninstall, troubleshoot, data recovery, and maintain applications, products, and equipment
- Provide coaching guidance to 1st Level Service Desk agents
- Escalate incidents to the next level and vendor support when the solution is unknown
- Manage and maintain the Network Operating Centre (NOC) ensuring security and availability is maintained, customer environments are accurately monitored, and Service Desk tools remain functional
- Spanish Speaking (Fluent or native)
- English B2/C1 (verbal and written communication)
- 3 years' experience of working as a Network Security Engineer
- Experience in configuring and/or troubleshooting firewall technologies
- One or more of the following industry certifications: CompTIA Security+, SSCP, PCNSA/E, CCNA/P, JNCIA-SEC, JNCIS-SEC, JNCIA-Junos, JNCIS-ENT, CCSA, CCSE or equivalent vendor/industry certification
- Competitive compensation with regular annual salary reviews
- Hybrid work (2 days at the office, 3 days at home)
- Value continuous learning and provide a clear progression plan
- Comprehensive benefits including health insurance, paid leave, retirement plans, and more
