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Network Security Engineer: Spanish Speaker
hace 1 mes
As a Fortune 500 company operating in over 100 countries, TD SYNNEX values its diverse workforce of 22,000 employees. Our mission is to provide top-notch technology solutions, empowering businesses and individuals to navigate the digital world safely and efficiently.
About the Role:
As a Network Security Engineer, you will be responsible for 2nd level partner and support services within the EMEA region. This position works closely with the Line 1 Service Desk, as well as other delivery teams for incident resolution and service request implementation. Key responsibilities include management and maintenance of the Network Operating Centre (NOC) as well as partner and customer technical onboarding.
Key Responsibilities:
Work on 2nd level Service Desk to resolve partner and end-user incidents across our managed and support services.
Install/uninstall, troubleshoot, data recovery, and maintain applications, products, and equipment.
Provide coaching guidance to 1st Level Service Desk agents.
Escalate incidents to the next level and vendor support when the solution is unknown.
Manage and maintain the Network Operating Centre (NOC) ensuring security and availability is maintained, customer environments are accurately monitored, and Service Desk tools remain functional.
Requirements:
Spanish Speaking (Fluent or native)
English B2/C1 (verbal and written communication)
3 years' experience of working as a Network Security Engineer
Experience in configuring and/or troubleshooting firewall technologies
One or more of the following industry certifications; CompTIA Security+, SSCP, PCNSA/E, CCNA/P, JNCIA-SEC, JNCIS-SEC, JNCIA-Junos, JNCIS-ENT, CCSA, CCSE or equivalent vendor/industry certification
Nice to Have:
Knowledge in Palo Alto Products
TD SYNNEX will fund the training to PCNSE accreditation.
What We Offer:
Competitive compensation with regular annual salary reviews
Hybrid work - (2 days at the office, 3 days at home)
Continuous learning and a clear progression plan
Comprehensive benefits including health insurance, paid leave, retirement plans, and more.
Elective Benefits:
Our programs are tailored to your country to best accommodate your lifestyle
Grow Your Career:
Accelerate your path to success with formal programs on leadership and professional development, and many more on-demand courses
Elevate Your Personal Well-Being:
Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program
Diversity, Equity & Inclusion:
Valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
