Field Service Manager

hace 2 días

Barcelona, Barcelona, España Thermo Fisher Scientific A tiempo completo
Job Title: Field Service Manager

Thermo Fisher Scientific is seeking a highly skilled and experienced Field Service Manager to lead our international team of Service Engineers and Supervisors. As a key member of our organization, you will be responsible for delivering, installing, maintaining, and repairing a range of hi-tech systems to our customers.

Key Responsibilities:
  • Develop and implement strategies for effective customer support in the region.
  • Achieve high levels of customer satisfaction and allegiance.
  • Build, lead, and sustain a motivated team of Field Service Engineers and Supervisors.
  • Maintain professional service support and processes via qualified personnel.
  • Drive operational and business performance measures.
  • Lead regional P&L in line with plan/budgetary requirements.
  • Partner with commercial teams to deliver customer deals that meet/exceed customer expectations.
Requirements:
  • Bachelor or advanced degree in business, marketing, mathematics, or sciences.
  • 10+ years of experience, with at least 3+ years in a management role.
  • Thorough understanding and extensive experience in working with diverse service providers.
What We Offer:
  • Company phone, laptop, car, or car allowance.
  • Bonus, training plan, employee assistance program, and more.

At Thermo Fisher Scientific, we value diversity, innovation, and teamwork. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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