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Organizational Change Implementation Lead
hace 2 meses
About the Role:
We are seeking an experienced Organizational Change Implementation Lead to join our team at TUI Group. As a key member of our transformation team, you will play a pivotal role in ensuring the successful implementation and embedding of strategic and technological changes across all our stakeholders.
Key Responsibilities:
- Develop and maintain detailed implementation plans for user groups and impacted teams, ensuring key milestones and business activities are clearly understood.
- Coordinate with user groups and impacted teams to ensure they have the necessary resources to support implementation plans and embed changes.
- Maintain an implementation risk and issues log, escalating to the Head of Transformational Strategy and Business Design as necessary.
- Work with impacted teams to establish clear business readiness acceptance criteria and provide support from the point of implementation.
- Lead the overall implementation training approach, plan, and delivery effectiveness in collaboration with other transformation and Business Process owners.
- Manage the overall communication approach, plan, and stakeholder management, maintaining a robust stakeholder engagement plan.
- Facilitate successful change management by establishing a common change impact assessment and readiness approach.
- Provide coaching, support, and continuous feedback to the transformation team and business.
- Coordinate post-go-live support to ensure users have hyper care for a period.
- Conduct regular reviews of how introduced changes are performing alongside the Technology Product team.
Requirements:
- Proven experience in leading and delivering successful international organizational change programs.
- Strong knowledge of change management principles, methodologies, and tools, with change management certification (e.g. Prosci, CCMP) or designation desired.
- Excellent relationship and networking skills, with the ability to effectively influence a wide range of stakeholders.
- An authentic, credible leader with a passion to drive improvements in our business.
- Pragmatic and organized, with the ability to manage complexity and ambiguity.
- Familiarity with project management approaches, tools, and phases of the project lifecycle.
- Strong team player with the ability to challenge and effectively coach others.
- Excellent active listening and communication skills in English.
- Problem-solving and root cause identification skills.
- Acute business acumen and understanding of organizational issues and challenges.
- Proficient knowledge of Microsoft Office programs, Power Automate, Visio, and Miro.
- Minimum Lean Six Sigma Green Belt Certification.
About TUI:
TUI Group is the world's number one integrated tourism business. We are committed to delivering exceptional customer experiences and driving innovation in the industry.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional development and growth within a global organization.
- A dynamic and supportive work environment.
Contact:
For more information about this role, please visit our careers portal.