Global Professional with French Language Expertise

hace 2 meses


Madrid, Madrid, España Amex A tiempo completo

Job Summary: We are seeking a skilled Global Professional with French language expertise to join our team. As a Global Premium Experience Professional, you will be responsible for providing exceptional customer service to our premium merchant and multi-currency segments across the globe.

Key Responsibilities:

  • Support the servicing needs of our premium merchant, multi-currency, and third-party partner segments across the globe.
  • Support non-production functions as needed to help the team maintain optimal service levels.
  • Flex across multiple channels, including phone, email, and live chat, to resolve merchant and internal partner enquiries/issues.

Requirements:

  • Strong growth mindset with the ability to take ownership of your own career.
  • Excellent critical thinking, time management, and analytical skills.
  • Ability to operate with a high degree of agility and has a passion for learning new things.


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