Global Business Operations Analyst

hace 3 días


Madrid, Madrid, España Novartis Farmacéutica A tiempo completo

Global Clinical Operations seeks an experienced Business Analyst to join our team. The ideal candidate will have a strong track record in business process reengineering, user requirements gathering and documentation techniques, Epic and User Story writing techniques, workshop facilitation techniques and change management.

About the Role:

  • Ensure consistency and traceability between user requirements, functional specifications and testing & validation.
  • Support validation and testing (OQ, PQ, UAT, etc).
  • Develop project rationale and perform scoping assessments to determine feasibility of projects.
  • Highlight/identify gaps in existing functionality and review requirements with stakeholders.
  • Develop comprehensive requirement specifications that will determine the estimate of cost, time and resources to deploy solutions.

Key Responsibilities:

  • Liaise with the service development team to suggest a high level functional solution.
  • Ensure that relevant stakeholders are involved in specification of new services and/or major upgrades to existing services.
  • Ensure the overall user experience is taken into account when designing and deploying new solutions and services.
  • Ensure implemented solutions are according to specifications and fit for purpose.

Requirements:

  • University degree in Informatics, Computer Sciences, business or similar OR relevant experience.
  • 12+ years total experience and a strong track record as a Business Analyst, including business process reengineering, user requirements gathering and documentation techniques, Epic and User Story writing techniques, workshop facilitation techniques and change management.
  • Good experience working as a Business Analyst in Agile Scrum projects.
  • Experience working in the Pharmaceutical Industry, ideally in the Clinical Studies area.

Preferred Skills:

  • Excellent interpersonal, communication, collaboration, problem-solving and analytical skills with ability to interact with a diverse internal and external audience to interpret and communicate complex information.
  • Ability to influence and exercise business judgment.
  • Track record delivering global solutions at scale.
  • Self-starter with ability to work autonomously in a highly matrixed and multi-cultural environment, taking full ownership of deliverables.

The estimated salary for this position is €85,000 - €110,000 per year, depending on qualifications and experience. Benefits include comprehensive health insurance, retirement plan, and paid time off.



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