Strategic Employee Experience Manager

hace 4 semanas


Barcelona, Barcelona, España Swapcard A tiempo completo

Company Overview

Swapcard is a leading AI-powered event platform that drives revenue growth and fosters meaningful connections at in-person and hybrid events.

We are a team of innovators who are passionate about helping organizers build future-proof events. Our mission is to empower organizers to create engaging event experiences, guided by our commitment to excellence and collaboration.

Job Description

We are seeking a dynamic and strategic People Development Partner (or employee experience partner) to oversee and enhance the employee lifecycle experience while driving learning and development initiatives.

This role will focus on onboarding, integration, training, and offboarding, ensuring employees and managers are supported throughout their journey at Swapcard.

The ideal candidate will also contribute to broader People & Culture initiatives and activities, including engagement, performance, and workforce planning.

Key Responsibilities:

  • Employee Lifecycle Management
  • Design and deliver engaging onboarding programs and sessions
  • Manage onboarding-related documentation
  • Oversee probation period check-ins and ensure smooth integration for new hires
  • Lead offboarding programs, conduct exit interviews, and report on key trends
  • Support the People Operations Manager with onboarding and offboarding administration
  • Learning & Development
  • Manage our Learning Management System (e.g., 360Learning) and other tools for creating learning content
  • Own learnings trainings analytics, including KPIs, reporting, and survey analysis
  • Develop and implement manager training programs
  • Manage employees learning requests and internal training initiatives
  • Contribute to performance management initiatives, including review cycles, level framework enhancements, and coordinating performance improvement plans
  • Support recognition and reward programs to foster a culture of appreciation
  • Employee Engagement & Retention
  • Provide People guidance to managers on employee development and well-being
  • Address employee benefits inquiries and ensure clear communication
  • Collaborate on workforce planning and talent strategy alignment with business goals
  • Support compensation program development and implementation

Salary: $80,000 - $110,000 per year, depending on experience

Required Skills and Qualifications

  • Proven experience in HR, Learning & Development, or Employee Experience roles
  • Proficiency utilizing Learning Management Systems (e.g., 360Learning) and other learning content creation tools
  • Strong skills in analytical and CRM tools, particularly Google Sheets and Excel, for data tracking, analysis, and generating insights
  • Solid expertise of onboarding, training, and performance management processes
  • Excellent communication and organizational skills
  • Ability to build relationships and provide guidance to managers and employees
  • Data-driven mindset with the ability to analyze and report on HR metrics

Benefits

  • International team with 40+ nationalities
  • Remote-first policy with headquarters in Paris
  • Thriving startup with career growth opportunities
  • Open-minded culture that appreciates differences
  • Feedback-driven, supportive & curious team with a DIY mindset
  • Generous Paid Time Off to ensure you have time for what matters most
  • Remote perks designed to optimize your working experience
  • In-person social gatherings to celebrate our achievements
  • 100% of your health insurance contribution paid by Swapcard
  • Work-from-home budget (one-off contribution for equipment in addition to your initial equipment setup)
  • Co-working space budget to support remote work in professional environments
  • Learning budget to help you develop new and existing skills
  • Mental health care initiatives to support your well-being


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