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Customer Service Representative

hace 2 meses


Madrid, Madrid, España Recruit4Work SL A tiempo completo

{"h1": "Customer Service Representative", "p": "Are you looking for a new challenge in the financial services industry? We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing top-notch service to our clients, addressing their banking-related issues, and promoting our digital banking products. If you have a keen interest in pursuing a career in financial services and are passionate about delivering exceptional customer experiences, we want to hear from you.", "ul": [{"li": "Provide customer service for banking-related issues like account opening, password locks, transfers, etc."}, {"li": "Manage back-office tasks, including responding to emails and WhatsApp messages."}, {"li": "Present and promote banking products."}, {"li": "Adhere to transparency requirements, service information, and client protection regulations related to investment products."}, {"li": "Report and follow up on application anomalies."}, {"li": "Meet quality standards and sales objectives set by the entity."}], "h2": "Requirements", "ul": [{"li": "Preferred studies in Business Administration, Mathematics, or Law."}, {"li": "Proficient in MS Office (Excel, Word, PowerPoint, Access)."}, {"li": "Native-level proficiency in Dutch."}, {"li": "Good level of English"}, {"li": "Fluency in Spanish is considered as a plus."}], "h2": "Benefits", "ul": [{"li": "Full-time position (39 hours/week)"}, {"li": "Permanent employment contract"}, {"li": "Interesting Referral Program"}, {"li": "Competitive salary"}, {"li": "Opportunity to work with the world's largest service provider"}, {"li": "Real prospects for career advancement within the company"}]}