Windows Administrator

hace 4 semanas

Barcelona, Barcelona, España The Rank Group A tiempo completo

About the Role

The Rank Group is seeking an experienced Windows Administrator to join our IT department in Barcelona. As a key member of our team, you will be responsible for managing all End User Windows & Mac images and devices, mobile device / application management, and other EUC technologies.

Key Responsibilities

  • Manage all End User Windows & Mac images and devices, ensuring effective delivery and operational support for PC imaging, packaging, software distribution, patching, and overall PC lifecycle management.
  • Work directly with our third-party providers for daily support and ongoing improvement of our Windows and MAC toolset, as well as other tools and solutions, such as meeting rooms, laptops, printers, LAN/WAN connectivity.
  • Primary operational point of contact for our strategic EUC outsourcing partner/s.
  • Assure that the End-User Computing support team (a third party) operates effectively to meet defined Service Level Agreements and defined customer expectations.
  • Lead and develop a new Sysadmin team (in the future), with a focus on team-building, mentoring, and strategic planning to support organizational growth and infrastructure goals.
  • Lead and drive continuous improvement opportunities in end user computing experience.
  • Develops and maintains a solution roadmap, product catalog, and vision for End User Computing technologies and processes.
  • Service NOW Ticketing tool & JIRA Services Management (Incident, Service Requests, Asset management).
  • Serve as the escalation point for End User issues and problems.
  • Build strong internal customer relationships to ensure we are aligned to customer and business needs while prioritizing key initiatives.
  • Interface with Senior IT leadership on problem/incident calls and acts as an escalation point.
  • Manage an endpoint software distribution solution that encompasses modern imaging, packaging, and software deployment best practices.
  • Engage external partners to create and maintain a hardware and client software roadmap that will contribute to a productive workforce.
  • Maintain awareness of changing IT trends and regulations which might impact the company and develop strategies that will mitigate any incoming risks and/or take advantage of any future benefits.
  • Assess upcoming technologies and recommend innovative use of new features and technologies related to desktop management with the objective of enhancing end user experience.
  • Develop and sustain current documentation relating to areas of responsibility.
  • Work within established configuration, change management policies, security policies for ensuring awareness, approval, and success of changes made to the areas of responsibility.

Requirements

  • Spanish native speaker with good understanding of written and oral English.
  • Living in Barcelona area or willing to relocate.
  • Bachelor degree in the area of Information Systems Management, Computer Science, or similar.
  • 5+ Years of experience architecting EUC solutions and processes.
  • 5+ Years of experience with managing Microsoft end user technologies: SSO, Networking, Active Directory, LDAP, End Point Security, Antivirus.
  • Networking knowledge, experience in managing IPSec VPN's, Firewalls, Switches, LAN and WLANs.
  • Experience in monitoring tools (Zabbix, Nagios or similar).
  • Experience in Managing relational databases MS SQL Server, MySql or PostgreSQL.
  • Experience working with automatization tools like Ansible, Terraform or similar.
  • Experience in scripting and automating tasks using languages such as Python, Bash, PowerShell, or similar, to streamline workflows and enhance operational efficiency.
  • Experience with virtualization technologies like VMWare or similar.
  • Experience in managing backup technologies.
  • Experience in End-User Security best practices.
  • Good at creating technical documentation and process definition.
  • Experience managing Spain dispersed offices and venues and external contract resources and outsources services (contract, control, SLAs, priorities).

About The Rank Group

The Rank Group is a leading online gaming operator, with its own Bingo, Roulette, and Video Bingo technology solutions and operations. We are an exciting International iGaming company based in the thriving city of Barcelona, currently in the process of expansion with its technology team based in Barcelona and working in a remote mode.

What We Offer

We offer a fantastic salary combined with some leading benefits. Wellbeing@Rank is important to us too... From hybrid working and colleague support networks to menopause support and weekly PepTalks, we're here for you. We'll also invest in your growth by providing development opportunities, leadership training, and cutting-edge industry certifications so you have the tools and resources to help you work, win, and grow with us. Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.

Equal Opportunities

The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.

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