Windows Infrastructure Manager

hace 2 semanas

Barcelona, Barcelona, España The Rank Group A tiempo completo
About The Rank Group

Rank International/YoBrands, a leading online gaming operator and part of the Rank Group, is seeking an experienced Windows Administrator to join its growing IT department in Barcelona.

Salary Information

The estimated annual salary for this role is €60,000 - €80,000, depending on experience and qualifications.

Job Description

This exciting opportunity involves delivering End User Computing services, technologies, and processes critical to the productivity of our workforce. As a Windows Administrator, you will be responsible for managing all End User Windows & Mac images and devices, mobile device/application management, other EUC technologies, and ensuring effective delivery and operational support for PC imaging, packaging, software distribution, patching, and overall PC lifecycle management.

Main Responsibilities:
  • Primary operational point of contact for our strategic EUC outsourcing partner(s).
  • Assure that the End-User Computing support team operates effectively to meet defined Service Level Agreements and customer expectations.
  • Lead and develop a new Sysadmin team (in the future), with a focus on team-building, mentoring, and strategic planning to support organizational growth and infrastructure goals.
  • Lead and drive continuous improvement opportunities in end-user computing experience.
  • Develops and maintains a solution roadmap, product catalog, and vision for End User Computing technologies and processes.
  • Service NOW Ticketing tool & JIRA Services Management (Incident, Service Requests, Asset management).
  • Serve as the escalation point for End User issues and problems.
  • Build strong internal customer relationships to ensure alignment with customer and business needs while prioritizing key initiatives.
  • Interface with Senior IT leadership on problem/incident calls and acts as an escalation point.
  • Manage an endpoint software distribution solution that encompasses modern imaging, packaging, and software deployment best practices.
  • Engage external partners to create and maintain a hardware and client software roadmap that contributes to a productive workforce.
  • Maintain awareness of changing IT trends and regulations impacting the company and develop strategies to mitigate risks and take advantage of benefits.
  • Assess upcoming technologies and recommend innovative use of new features and technologies related to desktop management to enhance end-user experience.
  • Develop and sustain current documentation relating to areas of responsibility.
  • Work within established configuration, change management policies, security policies for ensuring awareness, approval, and success of changes made to the areas of responsibility.
  • Work and communicate with a wide range of people – leadership, peers, vendors, staff members, and others.
Qualifications and Skills
  • A native Spanish speaker with good understanding of written and oral English.
  • Living in the Barcelona area or willing to relocate.
  • Bachelor degree in Information Systems Management, Computer Science, or similar.
  • 5+ years of experience architecting EUC solutions and processes.
  • 5+ years of experience managing Microsoft end-user technologies: SSO, Networking, Active Directory, LDAP, End Point Security, Antivirus.
  • Networking knowledge, experience in managing IPSec VPN's, Firewalls, Switches, LAN, and WLANs.
  • Experience in monitoring tools (Zabbix, Nagios, or similar).
  • Experience in managing relational databases MS SQL Server, MySql, or PostgreSQL.
  • Experience working with automation tools like Ansible, Terraform, or similar.
  • Experience in scripting and automating tasks using languages such as Python, Bash, PowerShell, or similar, to streamline workflows and enhance operational efficiency.
  • Experience with virtualization technologies like VMWare or similar.
  • Experience in managing backup technologies.
  • Experience in End-User Security best practices.
  • Good at creating technical documentation and process definition.
  • Experience managing Spain-dispersed offices and venues and external contract resources and outsourced services (contract, control, SLAs, priorities).
Benefits

We offer a competitive salary and benefits package, including a comprehensive health insurance plan, 22 days of paid vacation per year, and additional leave for national holidays and sick leave.

We also provide opportunities for professional development and training, as well as a flexible work environment and remote work options.

Our company culture values diversity, equity, and inclusion, and we strive to create a workplace where everyone feels welcome and empowered to contribute their best work.

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