Content Delivery Specialist

hace 3 semanas

Barcelona, Barcelona, España Dow Jones A tiempo completo

Job Summary:

Dow Jones is seeking a Content Delivery Manager to join our Risk & Research Services team. The successful candidate will be responsible for ensuring client requests are correctly received, processed, and delivered in a timely manner.

Key Responsibilities:

  • Ensure My Company Today (MCT) newsletters meet client requirements in terms of content quality, accuracy, timeliness, and completeness.
  • Provide clear, responsive, and proactive communication to clients, ensuring requests from clients and prospective clients are dealt with effectively and in a timely way.
  • Coordinate with service providers and key vendors to guarantee daily operational responsibilities, improve overall workflow, and assess the quality of the provider's deliverables.
  • Collaborate and partner with internal stakeholders, including Sales, Product, and Content Strategy.
  • Maintain key performance indicators measuring the effectiveness and quality of the My Company Today (MCT) newsletters.
  • Provide support for Factiva, including web maintenance and, when necessary, creating/updating expert searches and trending topics.
  • Assist in the planning of resources for assignments and for any large ad hoc projects together with the Risk & Research Services management team.
  • Have an automation mindset by initiating and driving change to existing team workflows and methodologies to create efficiencies and quality improvements.
  • Support training of future members of staff.
  • Write and proofread Due Diligence reports when required.
  • Support R&C with translation services as and when required.

Requirements:

  • Research skills and creativity in the pursuit of sources.
  • Current news awareness and solid news judgment.
  • Boolean search knowledge.
  • Excellent English writing skills.
  • Fluency in English and at least one of the following: Spanish, French, German, Russian, Chinese, Japanese, Korean.

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