Sales Associate

hace 3 semanas


Barcelona, Barcelona, España Course A tiempo completo
Job Title: Sales Associate - Part Time

Job Summary:
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Kenzo store Barcelona. As a Sales Associate, you will be responsible for providing an exceptional customer experience, building strong relationships with clients, and driving sales growth.

Key Responsibilities:
  • Welcome and engage with clients, ensuring they feel comfortable and valued in our store environment.
  • Build relationships with clients, offering personalized advice and guidance to help them select the right products.
  • Process sales in a confident and professional manner, maintaining a strong rapport with clients.
  • Gather and collate client CRM details to maintain relationships and build client books.
  • Maintain store standards on stock and adhere to visual merchandise guidelines, promoting the Kenzo image.
  • Exceed behavioral requirements, adhering to dress code and appearance guidelines.
  • Stay up-to-date with fashion trends, participate in in-store training, and update product knowledge.
  • Support stock control and management.

A Business Contributor:
Achieve sales targets and KPIs, contributing to Point of Sales action plans. Communicate high-quality feedback to Managers and stay aware of the business environment, including local competition.

A Client Developer:
Master the selling ceremony, from welcoming to after-sales services, to all clients. Develop a perfect knowledge of product information and brand storytelling. Build customer loyalty and engagement by developing long-term relationships and creating strong connections with personal shoppers and stylists.

A Buddy and Team Player:
Demonstrate team spirit, help others improve their skills, and demonstrate autonomy and commitment to guarantee business continuity. Embody Kenzo Paris DNA to become a brand ambassador, upholding brand image and developing a deep fashion culture and awareness.
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