Salesforce Technical Lead
hace 7 días
About Omega CRM
Omega CRM is a Merkle & Dentsu company, a leader in the development of customer experience services with over 20 years of experience in applying technology to marketing and providing a unique customer relationship. Our focus is on innovation, and we are looking for a technical lead to join our team.
Job Description
We are seeking a technical lead to provide support to our sales and functional teams in assigned accounts when technical knowledge of the solution is required. The successful candidate will be responsible for solution design, estimation, and assumptions. They will also support the project manager/delivery manager in technical leadership, bringing comprehensive technical knowledge of the platform and identifying the best solution to meet the project's functional demands.
Main Responsibilities
- Provide support to the sales and functional team in assigned accounts when technical knowledge of the solution is required.
- Support the PM/DM in technical leadership on the project, bringing comprehensive technical knowledge of the platform and identifying the best solution to meet the project's functional demands.
- Detect and notify risks in the technical management of project/client profitability.
- Ensure the smooth progress of the project in terms of scope, schedule, and costs.
- Alerting and anticipating possible deviations to the Project Manager/Delivery Manager.
- Ensure the fulfillment of the project's technical objectives.
- Ensure compliance with the agreed software quality standards with Omega's Technical Management.
- Supervise the effort estimations of the development and support team during the testing phase of a project.
- Collaborate with the PM/DM in project demos for the client.
- Ensure the final delivery of technical documentation for a project.
- Participate in the development and training of the technical team, advising them to improve their technical skills.
- Identify possible technical up-selling opportunities.
- Identify possible methodological improvements for the technical team.
- Collaborate in Omega's community of practice, providing thought leadership, training, and mentoring to other collaborators to develop technical capabilities.
Requirements
The ideal candidate should have 3+ years of experience participating in the full lifecycle of Salesforce.com implementations. They should also have experience in Salesforce.com projects, as well as experience in different modules such as Sales Cloud, Service Cloud, Marketing Cloud. Additionally, they should have experience with agile methodologies and a high level of English proficiency.
What We Offer
- A permanent contract with flexible scheduling options.
- An easy-to-use system that balances professional and personal life.
- Certifications plan to improve your skills and obtain official certification from our main partners.
- Home office flexibility so you can decide how and where you work.
- Flexible retribution including public transport tickets, meal vouchers, etc.
- Health insurance to ensure your well-being.
Salary Range
Based on market trends and industry standards, we estimate a salary range of €60,000 - €90,000 per year, depending on experience and qualifications. This figure is subject to change based on individual circumstances and may not include additional benefits or bonuses.
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