Housekeeping Supervisor

hace 2 semanas

Barcelona, Barcelona, España The Hoxton A tiempo completo
We're looking for a skilled Housekeeping Supervisor to join our team at The Hoxton, Poblenou. Our hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept).

Our Vision:

We want to be more than just a hotel - we want to be a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.

As a Housekeeping Supervisor, you will be responsible for providing brilliant and genuinely helpful customer service for every guest looking to stay in The Hoxton Poblenou.

What's in it for you...

  • Competitive salary and plenty of opportunity for development.
  • Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
  • Time off to volunteer with one of our partner charities.
  • Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values.
  • Regular team get togethers, from our High Fives to our team parties – we know how to have a good time.

Job Responsibilities:

  • Responsible for the cleaning and servicing of guest rooms, ensuring that these are always cleaned to brand standards, and are well presented and maintained.
  • Support the running of our hotel by ensuring our guests have a memorable experience in a spotless and well put together room.
  • Lead and inspire the housekeeping team by example, creating an environment that lets them be themselves and bring their best selves to work, encouraging their development and progression.
  • Take a hands-on approach to training and supporting your team in keeping to our high standards.

Requirements:

Experience in a similar role, with a proven track record of delivering excellent customer service and leading a team to achieve high standards.

Ability to work well under pressure and maintain a positive attitude in a fast-paced environment.

Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and guests.

Knowledge of cleaning and maintenance procedures, with a focus on health and safety.

Ability to work flexible hours, including evenings and weekends.

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