Housekeeping Supervisor

hace 5 días


Barcelona, Barcelona, España Ennismore A tiempo completo

Job Title: Housekeeping Supervisor

Job Summary:

The Housekeeping Supervisor will be responsible for overseeing the daily operations of the housekeeping department at SLS Barcelona. This includes ensuring that all rooms and public areas are cleaned and maintained to the highest standards, managing a team of housekeeping staff, and addressing any guest complaints or issues.

Responsibilities:

  • Supervise and coordinate the work of the housekeeping team to ensure that all rooms and public areas are cleaned and maintained to the highest standards.
  • Manage the inventory of cleaning supplies and equipment, and ensure that the housekeeping team has access to the necessary resources to perform their duties.
  • Address any guest complaints or issues in a professional and courteous manner.
  • Collaborate with other departments, such as front office and engineering, to ensure seamless operations.
  • Develop and implement procedures to improve housekeeping efficiency and effectiveness.
  • Train and develop the skills of the housekeeping team to ensure that they are equipped to provide exceptional service to guests.

Requirements:

  • Minimum of 2 years of experience in a similar role, preferably in an upscale or lifestyle brand hotel.
  • Proven track record of providing exceptional guest service and ensuring that high standards are met.
  • Strong leadership and communication skills, with the ability to motivate and develop a team.
  • Ability to work effectively in a fast-paced environment and adapt to changing situations.
  • Knowledge of hotel operations and procedures, including housekeeping and front office.

About Us:

SLS Barcelona is a five-star urban resort located in the heart of Barcelona's waterfront district. We offer a unique and luxurious experience for our guests, with a focus on exceptional customer service and attention to detail.

How to Apply:

If you are a motivated and experienced professional who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.



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