Hotel Housekeeping Team Lead
hace 4 semanas
Job Title: Housekeeping Supervisor
Job Summary:
We are seeking an experienced Housekeeping Supervisor to lead our team of housekeeping professionals in maintaining the highest standards of cleanliness and service in our hotel.
Key Responsibilities:
- Supervise and motivate the housekeeping team to ensure efficient and effective service delivery.
- Uphold Pullman Customer & Service standards to maintain consistent and high-quality cleanliness and service standards.
- Organise and allocate rooms for rostered team members on shift.
- Collect and stock all linens to assist the housekeeping team.
- Assist with public area cleaning throughout the day.
- Ensure appropriate chemical safety and OH&S standards are practiced and maintained to the highest standard.
- Greet all guests with whom you come into contact and assist them with any special requests they may have.
Requirements:
- Excellent communication and interpersonal skills to lead, motivate, and develop the housekeeping team.
- A strong desire to lead by example and work every day from the heart.
- Previous supervisory experience within a hotel environment is essential.
- Excellent attention to detail with the ability to see through the guest's eyes.
- Problem-solving skills to ensure the day runs smoothly.
- Reliability and flexibility to work a rotating roster.
- Experience with Opera and HUB OS is highly desirable.
Benefits:
- On-site car park available.
- Access to confidential Employee Assistance Program.
- Inclusive and diverse environment.
- A friendly and supportive work environment.
- Reward and recognition programs.
- Mentoring and career development alongside experienced and dedicated professionals.
- Global discounts on hotel accommodation & Food and Beverage, including special rates with our partnership brands such as Europcar.
About Accor Hotels:
Accor Hotels is a global hospitality company with a network of over 5,100 hotels in 110 countries. We offer a range of brands and services to meet the needs of business and leisure travelers.
Why Work for Accor Hotels?
We offer a dynamic and supportive work environment, with opportunities for career development and growth. Our team members are passionate about delivering exceptional service and creating memorable experiences for our guests.
How to Apply:
Apply today to start a conversation and see where your Accor career can take you. We are unable to provide sponsorship for this role, so Australian working rights are required.
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