Social Media Community Manager

hace 2 semanas

Barcelona, Barcelona, España Proton Ag A tiempo completo

Community and Social Media Manager

At Proton Ag, we believe that a strong community is the backbone of any successful organization. As a Community and Social Media Manager, you will be responsible for driving growth, engagement, and excitement across all our social media platforms, communities, and other outlets where we can interact with our highly engaged audience.

Key Responsibilities:

  • Help grow the Proton community: Propose, test, and implement strategies to grow our community across various social channels, including X, Instagram, Reddit, Whatsapp, Telegram, Matrix, and Discord.
  • Create value-rich content: Generate compelling content that resonates with the community, drives engagement, and aims to educate/inspire/entertain existing and new audiences.
  • Listen to the Proton community: Serve as the bridge between the community and our development team. Gather feedback, monitor community sentiment, and provide insights to guide product improvements and developments.
  • Protect Proton's reputation: Efficiently manage and mitigate any community-related issues or crises, protecting Proton's reputation and community trust.
  • Analyse and optimize our efforts: Contribute to the team's reports and help make sense of our social media presence, community engagement, and content performance.

Requirements:
  • 3+ years experience in community brand reputation management
  • 1+ years experience in tech/SaaS
  • Demonstrated success in managing and growing social media accounts and online communities
  • Experience with managing crisis communications and brand reputation
  • Outstanding written communication skills
  • Strategic planning and execution skills
  • Solid understanding and passion for the internet and social media
  • Independent, self-motivated, and proactive
  • EN native speaker
  • Experience with both B2C and B2B audiences
  • Comfortable working in fast-paced environments

Why Proton Ag
  • Office First: Collaboration is easier and more effective in person.
  • Technology: We provide all the devices and software you need to excel in your role.
  • Food: Lunch and snacks are provided by Proton every day at our offices.
  • Transport: We support our employees with transport costs.
  • Stock Options: You get stock options when you join us.
  • Flexible Working: You can define your own working hours.
  • Learning and Development: We are committed to your professional growth.
  • Employee Benefits: Comprehensive health insurance plans and wellness programs.
  • Work that Matters: Proton Ag is a community-first organization.

Our Commitment to Diversity and Inclusion
We believe diversity drives innovation. We are committed to fostering an inclusive environment. #J-18808-Ljbffr

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