Social Media Community Manager

hace 3 días

Barcelona, Barcelona, España Proton Ag A tiempo completo
Join Proton and Shape the Future of Online Communities

At Proton, we're on a mission to create a better internet where privacy is the default. As a Social Media Community Manager, you'll play a crucial role in driving growth, engagement, and excitement across our social media platforms, communities, and other online outlets.

Key Responsibilities:
  • Develop and implement strategies to grow our online community across various social channels, including X, Instagram, Reddit, and more.
  • Create value-rich content that resonates with our audience, drives engagement, and educates/inspires/entertains existing and new followers.
  • Listen to our community and serve as a bridge between them and our development team, gathering feedback, monitoring sentiment, and providing insights to guide product improvements and developments.
  • Protect Proton's reputation by efficiently managing and mitigating any community-related issues or crises.
  • Analyze and optimize our efforts to ensure maximum impact and effectiveness.
Requirements:
  • 3+ years of experience in community & brand reputation management.
  • 1+ years of experience in tech/SaaS.
  • Demonstrated success in managing and growing social media accounts and online communities.
  • Experience with managing crisis communications and brand reputation.
  • Outstanding written communication skills.
  • Strategic planning and execution skills.
  • Solid understanding and passion for the internet and social media.
  • Independent, self-motivated, and proactive.
  • EN native speaker.
  • Experience with both B2C and B2B audiences.
Why Proton?

We offer a unique work environment that fosters collaboration, innovation, and growth. Our benefits include:

  • Flexible working hours.
  • Comprehensive health insurance plans.
  • Wellness programs.
  • Stock options.
  • Professional development opportunities.

We're committed to diversity and inclusion, and we believe that a diverse team drives innovation. If you're passionate about online communities and social media, and you're looking for a challenging and rewarding role, we'd love to hear from you.

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