Retail Operations Manager

hace 4 semanas


Barcelona, Barcelona, España Columbia Sportswear A tiempo completo
About the Role

As our Retail Concessions Manager, you will oversee the operations across 25 El Corte Inglés (ECI) concessions in Spain. Your primary focus will be on fostering a cohesive team environment, ensuring all staff members work towards common goals.

Key Responsibilities

• Lead a team of three Area Coordinators and approximately 70 Columbia staff members to deliver exceptional customer experiences and achieve sales targets.

• Drive the strategic direction and day-to-day efficiency of our ECI concessions, ensuring alignment with Columbia's values and business goals.

• Serve as the central link between ECI site teams and our headquarters, working closely with the Key Account Manager to elevate our retail performance.

Requirements

• 2 to 4 years' experience managing a large sales team in retail.

• Strong knowledge of retail management and customer service.

• Good analytical skills and proficiency in MS Excel.

• Fluency in Spanish and English.

What We Offer

• Significant discounts on Columbia and Sorel products.

• Health insurance allowance for employees in Switzerland.

• Unlimited access to LinkedIn Learning.

• A monthly Learning Hour for training and discovery.

• Access to in-house training courses.

About Our Culture

At Columbia Sportswear, we value an inclusive and open culture that fosters personal connections and a cohesive work environment.

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