Retail Operations Manager
hace 2 semanas
As our Retail Concessions Manager, you will oversee the operations across 25 El Corte Inglés (ECI) concessions in Spain. Your primary focus will be fostering a cohesive team environment, ensuring all staff members work towards common goals.
Key Responsibilities
• Lead a team of three Area Coordinators and approximately 70 Columbia staff members to deliver exceptional customer experiences and achieve sales targets.
• Drive the strategic direction and day-to-day efficiency of our ECI concessions, ensuring alignment with Columbia's values and business goals.
• Serve as the central link between ECI site teams and our headquarters, working closely with the Key Account Manager to elevate our retail performance.
Requirements
• 2 to 4 years' experience managing a large sales team in retail.
• In-depth understanding of El Corte Inglés' environment.
• Strong knowledge of retail management and customer service.
• Good analytical skills and proficiency in MS Excel.
• Fluency in Spanish and English.
• Availability to travel 70% of the time.
What We Offer
• Significant discounts on Columbia and Sorel products.
• Health insurance allowance for employees in Switzerland.
• Unlimited access to LinkedIn Learning.
• A monthly Learning Hour for training and discovery.
• Access to in-house training courses
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