Junior Technical Support Specialist for Audiovisual Systems

hace 3 semanas


Madrid, Madrid, España Es Broadcast A tiempo completo
Job Description

We are looking for a talented Junior Technical Support Specialist to join our team at Es Broadcast. As a key member of our Customer Services team, you will play a vital role in delivering exceptional technical support services to our clients.

Key Responsibilities
  • Provide first-level technical assistance and support to customers via remote diagnosis or on-site visits.
  • Escalate unresolved issues to relevant third-party providers.
  • Assist with testing, certification, and validation of systems during commissioning under supervision.
  • Perform planned and proactive maintenance at customer sites.
  • Familiarize yourself with cybersecurity policies and processes.
Required Skills and Qualifications
  • Degree in Audiovisual and Multimedia Systems Engineering or equivalent.
  • Basic IT and computing knowledge, with higher knowledge valued.
  • BASIC STIC knowledge, with higher knowledge or Cybersecurity certification highly valued.
  • Minimum B1 English level, with B2 level or higher highly valued.
Benefits and General Requirements
  • Competitive salary range: €25,000 - €35,000 per annum.
  • Award-winning company culture and work environment.
  • Opportunities for professional growth and development.
  • Regular travel within Spain territory, with occasional international trips expected.


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