Cardiac Technology Support Specialist

hace 4 días


Madrid, Madrid, España Network Scientific Ltd. A tiempo completo

We are seeking a skilled Technical Support Specialist to join our team at Network Scientific Ltd. The ideal candidate will have a strong background in technical support and a passion for wearable cardiac technology.

Key Responsibilities:

  • Provide technical support and assistance to patients and physicians regarding wearable cardiac technology.
  • Coordinate replacement of individuals and components as required, and ensure proper return of replaced components for maintenance.
  • Manage technical support and telephone hotline operations.
  • Network Management, including input of patient data and information in the online portal, registration of new accounts, and managing login.
  • Sending ECG reports to physicians upon request, and deactivation following treatment.

Requirements:

  • Fluency in written and spoken English language.
  • At least 3+ years of past professional experience.
  • Past experience in a clinical/hospital environment preferred.
  • Past experience working as a Technical Assistant would be a benefit.
  • Good working knowledge of MS Office.

What We Offer:

A challenging and rewarding role in a dynamic company, with opportunities for professional growth and development.



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