Global CRM Strategist

hace 3 semanas


Madrid, España Loewe SA A tiempo completo
Job Title: Global CRM Manager

Join Loewe SA as a key member of our team and take on the challenge of leading our global CRM strategy. As a Global CRM Manager, you will be responsible for developing and executing a comprehensive CRM strategy that engages customers across all touchpoints.

Key Responsibilities:
  • Define and execute a global CRM strategy that drives customer engagement and loyalty
  • Grow and manage the global consumer database, analyzing customer data and behavior to inform marketing initiatives
  • Determine the global communication plan to drive CRM and clienteling KPIs
  • Manage CRM workflows from initial brief to final delivery and execution
  • Pilot the implementation of clienteling and loyalty programs, including training and adoption on local markets
  • Ensure regulatory compliance with solid safeguards for consumer data
Requirements:
  • At least 7 years of CRM and clienteling experience
  • Deep knowledge of CRM technologies and best practices, Microsoft 365
  • Experience with SalesForce CRM environment recommended
  • Fluent English and Spanish, with French and Japanese a plus
About Loewe SA:

Loewe SA is a fast-growing company that crafts collectible botanical pieces to bring the LOEWE universe to your skin and home. We foster diversity and inclusion from our recruitment process and are committed to promoting equal opportunities to create an integrative working environment.


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