Strategic Cloud Architect for Contact Center Solutions

hace 1 semana


Barcelona, Barcelona, España Allianz Popular Sl. A tiempo completo

Are you looking to leverage your expertise in cloud-based technologies to drive business growth?

Allianz, a leading insurance company, seeks a skilled Senior Business Architect to join its Contact Center Solutions Department in Barcelona. The department is responsible for implementing, managing, and optimizing operational processes for Allianz's corporate contact center platforms.

The ideal candidate should have experience in product governance frameworks, ensuring products align with strategic objectives, meet regulatory requirements, and deliver customer value. They should be adept at identifying key challenges related to call center technology products, approvals, and implementations. Additionally, the candidate should be open to traveling for on-site meetings with customers or providers.

You Will:



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