Travel Sales Consultant
hace 1 mes
About Luxury Escapes
Luxury Escapes is a leading provider of high-end travel experiences, dedicated to delivering exceptional customer service and unparalleled luxury holidays.
Job Summary
We are seeking a highly motivated and customer-focused Part Time Travel Sales Consultant to join our European operation. As a key member of our sales team, you will be responsible for managing sales activity and delivering an outstanding customer experience for our discerning member base.
Key Responsibilities
- Sales and Customer Service
- Respond to and make sales inquiries by phone, electronically, or in person.
- Answer simultaneous customer enquiries promptly, competently, and professionally.
- Offer excellent customer service by providing customers with general information relating to services, packages, and pricing.
- Recommend workable solutions that meet the needs of the business and customer.
- Provide our members with full package upgrade options.
- Ensure daily prompt follow-up and ownership of customer sales enquiries.
- Display initiative in customer solutions and team engagement.
- Resolve customer complaints where applicable and within specified time frames or refer to the correct department to ensure commitments are followed through to resolution.
- Personable, approachable, and professional with a passion for helping customers find the perfect luxury holiday.
- Background in phone-based sales, with travel experience highly regarded.
- Used to dealing with KPIs and thrives in a competitive environment.
- Flexible with availability, including weekends and evenings.
- Exceptional verbal and written communication skills, with attention to detail and a passion for customer sales.
- Driven to succeed, enjoys a challenge, and working to achieve goals.
- Multilingual candidates will be of particular interest.
- Exceptional earning potential with uncapped commissions.
- Fun and flexible working environment.
- Be part of our growth story in Europe.
- Great benefits, including birthday leave, familiarisation trips, and discounted luxury travel for you and your family and friends.
About Us
Luxury Escapes is an equal opportunities employer, committed to diversity and inclusion in the workplace. We celebrate individuality and welcome applications from candidates with diverse backgrounds and experiences.
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