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Head of Operations

hace 2 meses

Zaragoza, Zaragoza, España Your Creative People A tiempo completo

Job Summary

We are seeking a highly skilled and experienced Head of Operations to join our team at Your Creative People. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our organization, ensuring the smooth execution of our business strategies, and driving continuous improvement across all departments.

Key Responsibilities

  • Departmental Oversight: Ensure the proper functioning and quality of our Administration, Customer Service, and Claims Departments, providing adequate, fluid, and effective service to external and internal customers.
  • Project Management: Support the development, transformation, implementation, and coordination of projects or GPS agreed by our organization, ensuring the correct functioning of the tools used in the area.

Requirements

  • Proven experience in operations management, preferably in a financial services or insurance industry.
  • Strong leadership and management skills, with the ability to motivate and guide a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
  • Ability to analyze complex problems and develop effective solutions.
  • Strong business acumen and understanding of market trends and developments.

What We Offer

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.