Veterinarian Account Manager

hace 1 semana

Barcelona, Barcelona, España Dinbeat A tiempo completo

About Dinbeat

Dinbeat is a technology-driven company that combines innovation with a passion for animal welfare. We're a team of ambitious individuals who strive to make the world a better place for animals through cutting-edge technology.

Job Description

We're seeking a Veterinarian for the Account Manager Position to serve as the primary liaison between Dinbeat and our clients, primarily veterinary clinics, animal hospitals, and other veterinary service providers. The ideal candidate will leverage their clinical expertise and commercial acumen to promote and sell our telemedicine device, provide technical support, and build lasting relationships with clients.

Key Responsibilities

  • Account Management: Develop and maintain strong relationships with key clients, ensuring their satisfaction and loyalty.
  • Sales and Promotion: Identify business opportunities and actively promote our products to new potential clients.
  • Technical Support: Provide training and technical support to clients, ensuring optimal use of our devices.
  • Veterinary Consulting: Advise clients on the use of our device in various clinical applications, highlighting its benefits and features.
  • Problem Resolution: Address and resolve technical queries and issues raised by clients effectively.
  • Internal Coordination: Work closely with sales, marketing, and product development teams to ensure customer satisfaction and commercial success.
  • Relationship Development: Develop mutually beneficial and productive long-term partnerships with our customers and maintain these relationships with the appropriate quantity and quality of activity.
  • Scientific Advising: Act as a scientific advisor for customers when questions arise.
  • Team Support: Provide scientific support for colleagues and coordinate with them to ensure a consistent scientific approach among the field force.
  • Reporting and Analysis: Conduct follow-ups and sales analysis, preparing periodic reports on account performance and opportunities for improvement.

Requirements

  • Education: Degree in Veterinary Medicine.
  • Experience: Minimum of 3 years of clinical experience as a veterinarian and experience in commercial roles or account management.
  • Commercial Skills: Excellent communication and negotiation skills, with the ability to develop and maintain effective business relationships.
  • Customer Orientation: Proactive and solution-oriented approach, with a high capacity to understand and meet client needs.
  • Languages: Proficiency in English (Native preferred), medium level of Spanish. Other languages are a plus.

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