IT Infrastructure Specialist
hace 1 semana
WorldITFinder, a leading provider of IT solutions, is seeking a highly skilled IT Infrastructure Specialist to join our team.
Key Responsibilities- Infrastructure Integration
- Audit existing customer IT infrastructure, including networking and security requirements.
- Consult with customers and our sales organization on solution design.
- Install and configure our solution software on physical or virtual infrastructure.
- Connect our instruments and software with each other, and with the customer's Laboratory Information Systems.
- Validate and qualify the data flow between all components.
- Document the architecture and report on the installation project.
- Customer Support
- Install our remote service solution.
- Diagnose and repair systems remotely or on site.
- Act as customer focal point for IT and integration problem resolution.
- Maintain close contact with our Level 2 service organization to escalate important issues and for continuous learning and improvement.
- Roll-out upgrades in coordination with our customers.
- IT Bachelor or Master in Information Systems, Computer Science, or related technical field.
- A minimum of 2 years of working experience in Information Technology, with background in IT technologies and concepts, including network, databases, middleware, interfaces, and applications.
- Master network basics and platform configuration, with experience in Windows OS installation and maintenance, and in Virtual Machines.
- Experience in the IVD Space and knowledge of Salesforce and SAP are a plus.
- Ability to analyze, recommend, and challenge proposals to create effective solutions.
- Excellent communication and organizational skills, with ability to multi-task.
- Fluency in English (oral and written), with ability to exchange in German with customers in Germany.
We are an international company with a corporate culture that puts people first. We offer exciting experiences in a company that brings together talents from different backgrounds and creates an environment to grow personally every day. Our benefits include:
- Strong attention to your development, including in-house training.
- Flexible working time models tailored to your individual needs, mobile working, and partial pension scheme.
- Attractive social benefits package.
- State-of-the-art work environment and digital equipment.
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