Senior Program Manager, Special Projects

hace 2 días

Madrid, Madrid, España Ie Business School A tiempo completo

Program Overview

The Senior Program Manager, Special Projects will lead and coordinate programs in the area of Special Projects from definition to delivery. These projects focus on delivering IE Executive Education programs to corporate partners.

The Director must be able to create proposals, communicate with clients, and coordinate with stakeholders to ensure program definition, planning, and delivery.

This person will need to coordinate and support the team to ensure all programs are delivered with quality standards, while providing a positive learning experience for participants.

The Director must be an advocate of technology usage to support and improve processes in both the front and back office.

Key Responsibilities

  • Create program proposals for clients, following their requests and gathering input from professors and other academic areas.
  • Proposals include understanding client requests, content definition, program structure, timings, and price estimations.
  • Coordinate with clients the definition and delivery of the program and maintain continuous communication throughout the program.
  • Lead program planning and preparation, with the support of the team, academic director, and professors, ensuring full coordination with all stakeholders.
  • Coordinate and support the team with administrative tasks, including program inclusion in systems, operational and logistics preparation, and ensuring all platforms and materials are correctly prepared.
  • Ensure program delivery, with all materials available and properly communicated to participants and professors.
  • Be aware of any changes occurring throughout the program and make decisions to adjust as necessary.
  • Lead projects to improve internal processes, increasing efficiency in the preparation and delivery phase and perceived value of participants.
  • Continue existing projects of process improvement.
  • Assist with planning, editing, and review of marketing materials, such as brochures, if the program requires it.

Qualifications and Requirements

  • Master's degree from a top University.
  • Fluent in Spanish (native level) and English.
  • Outstanding communication skills, strong teamwork capability, and a positive customer-oriented style.
  • Ability to organize and identify and solve any detail that needs to be arranged for a top-quality outcome.
  • Visionary problem solver and change agent.
  • Able to manage multiple tasks simultaneously.
  • Effective and efficient resource management.

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