Technical HR Business Partner for Fintech Operations

hace 1 semana


Valencia, Valencia, España Blu Selection A tiempo completo
Role Overview

We are seeking a skilled Technical HR Business Partner to support our fintech operations in Valencia, Spain.

About the Role

In this role, you will be responsible for engaging with customers and app users via email, chat, and phone, ensuring swift and effective assistance. You will also ensure all contract-related activities are flawlessly executed, assist new employees with their onboarding process, and handle administrative tasks such as VSO agreements and time registrations.

You will verify the accuracy of all documents, arrange work permits, and stay updated on Dutch legislation (NDA, GDPR). Additionally, you will process customer feedback, assist in managing back-office functions, and keep everyone informed to ensure smooth operations.

You will serve as the go-to person for all salary-related matters, including payments and adjustments, for both permanent employees and freelancers. Your responsibilities will also include identifying opportunities for smarter processes and implementing improvements based on feedback.

Requirements
  • Proficiency in the Dutch language at a native-speaking level and a C1 level in the English language.
  • At least 1 year of professional experience in a similar role.
  • Competency in using computers.
  • Excellent communication skills.
  • You are proactive and solution-oriented.
Offer

We offer a competitive salary of approximately €35,000 - €40,000 per annum, depending on experience. This includes:

  • Spanish classes.
  • Great Friday evening drinks.
  • Fitness boot camps to stay fit and active.
  • Mindfulness classes.
  • Work at a tech startup where you can develop and there is room for your ideas.
  • Improve your professional skills: communication, innovation, and implementation of new technology.
  • Free lunch and breakfast at the office.
  • An international working environment with 20+ nationalities.

Your Future Company: Based in Valencia, a refreshing scale-up environment is awaiting you to push your professional career. Our Contact center is not outsourcing Customer Service Departments, but more co-scaling start-ups and support. You will benefit from its great atmosphere and chances to grow.



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