Customer Support Specialist for Legal Services Portal
hace 2 semanas
Job Title: Customer Support Specialist for Legal Services Portal
About the Role:
We are seeking a highly skilled Customer Support Specialist to join our team at Nordsbroad. As a Customer Support Specialist, you will be responsible for providing exceptional support to our customers using our digital platform.
Main Responsibilities:
- Handle customer inquiries and provide solutions to platform issues
- Manage customer tickets and respond to email inquiries
- Provide assistance with general information, procedural questions, and user access
Requirements:
- Fluency in English and strong computer skills
- Strong analytical skills and problem-solving mindset
- Ability to work in a fast-paced environment and prioritize tasks effectively
About Nordsbroad:
Nordsbroad is a leading provider of innovative solutions for the legal services industry. We are committed to delivering exceptional customer support and service to our customers.
What We Offer:
- A comprehensive two-week training program
- Ongoing support and development opportunities
- A dynamic and collaborative work environment
Working Hours:
Monday through Friday, 8:30 am to 5:00 pm
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