Restaurant Operations Supervisor

hace 7 días

Barcelona, Barcelona, España Sin nombre A tiempo completo
About the Role

We are seeking a highly skilled Restaurant Operations Supervisor to join our team at Sin nombre. As a key member of our hospitality team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of hostesses to deliver an outstanding dining experience.

Key Responsibilities
  1. Restaurant Operations: Oversee the daily operations of the restaurant, ensuring that all aspects of service are running efficiently and effectively.
  2. Customer Service: Provide exceptional customer service, ensuring that all guests have a positive experience and that their needs are met.
  3. Team Leadership: Lead and motivate a team of hostesses, providing guidance and support to ensure that they are able to deliver excellent service.
  4. Ambience and Atmosphere: Maintain the ambience and atmosphere of the restaurant, ensuring that it is welcoming and inviting to all guests.
  5. Guest Queries and Complaints: Proactively address guest queries and complaints, ensuring that they are resolved promptly and efficiently.
  6. Special Requests: Check and deal with any special requests from guests, such as birthdays and anniversaries.
  7. Table Management: Oversee the return times of tables, ensuring that they are turned over efficiently and effectively.
  8. Cover Maximization: Seat the restaurant to maximize covers, ensuring that all tables are filled to capacity.
  9. Training and Development: Assist with the training of the reception team, ensuring that they are equipped to provide excellent service.
  10. Reservations and Databases: Liaise with the reservations team to ensure the smooth running of the restaurant, and work with the Reservations team to maintain databases.
  11. Reception Desk: Supervise the area around the reception desk, ensuring that it is clean and tidy at all times.
  12. Reporting and Administration: Complete first-class reports and daily logs, and check waiters' notes and any special requests.
  13. Communication: Take calls during service, and attend pre-service meetings to ensure that all team members are aware of the day's schedule and any important information.
  14. Welcoming and Hosting: Welcome and play host to all guests, ensuring that they feel valued and appreciated.
  15. Business Development: Ensure that business cards are given to future regulars and VIP guests, and that they are aware of any special offers or promotions.
Requirements
  1. A minimum of 1 year's experience in a similar role.
  2. Fluent English and Spanish, with other languages a plus.
  3. Previous experience in the luxury industry, hotels, or gastronomic restaurants.
Conditions
  1. Salary following the 'convenio'.
  2. Permanent contract.
  3. Professional career at Nobu Hospitality.

  • Restaurant Operations Supervisor

    hace 3 días

    Barcelona, Barcelona, España Sin Nombre A tiempo completo

    About the Role:As a Restaurant Operations Supervisor at Sin Nombre, you will play a crucial role in ensuring the smooth operation of our restaurant. Your primary responsibility will be to oversee the flow of guests within the restaurant, maintaining a professional and positive attitude at all times.Key Responsibilities:Meet, greet, and escort guests to their...

  • Restaurant Operations Supervisor

    hace 4 días

    Barcelona, Barcelona, España Sin Nombre A tiempo completo

    About the Role:As a Restaurant Operations Supervisor at Sin Nombre, you will play a crucial role in ensuring the smooth operation of our restaurant. Your primary responsibility will be to oversee the flow of guests within the restaurant, maintaining a professional and positive attitude at all times.Key Responsibilities:Meet, greet, and escort guests to their...

  • Restaurant Operations Manager

    hace 6 días

    Barcelona, Barcelona, España Hotel Miiro Borneta A tiempo completo

    **Job Summary**Hotel Miiro Borneta is seeking a highly skilled Restaurant Supervisor to oversee the daily operations of our Volta Restaurant. As a key member of our hospitality team, you will be responsible for ensuring exceptional customer service, managing staff, and maintaining a clean and organized dining environment.**Key Responsibilities:**Staff...

  • Restaurant Operations Manager

    hace 7 días

    Barcelona, Barcelona, España Hotel Miiro Borneta A tiempo completo

    **Job Summary**Hotel Miiro Borneta is seeking a highly skilled Restaurant Supervisor to oversee the daily operations of our Volta Restaurant. As a key member of our hospitality team, you will be responsible for ensuring exceptional customer service, managing staff, and maintaining a clean and organized dining environment.**Key Responsibilities:**Staff...

  • Restaurant Operations Manager

    hace 7 días

    Barcelona, Barcelona, España Miiro Hotels A tiempo completo

    Job Summary: We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at Miiro Hotels. As a Restaurant Supervisor, you will play a crucial role in maintaining service quality and customer satisfaction in our Volta Restaurant.Key Responsibilities:Staff Supervision: Coordinate and supervise the team of waiters, assistant waiters,...

  • Restaurant Operations Manager

    hace 1 semana

    Barcelona, Barcelona, España Miiro Hotels A tiempo completo

    Job Summary: We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at Miiro Hotels. As a Restaurant Supervisor, you will play a crucial role in maintaining service quality and customer satisfaction in our Volta Restaurant.Key Responsibilities:Staff Supervision: Coordinate and supervise the team of waiters, assistant waiters,...

  • Restaurant Supervisor

    hace 5 días

    Barcelona, Barcelona, España The Entourage Group A tiempo completo

    About UsThe Entourage Group is a leading hospitality company that prides itself on delivering exceptional customer service and creating unforgettable gastronomic experiences. Our team is passionate about providing a unique and memorable experience for our guests.The JobWe are seeking a highly motivated and experienced Restaurant Supervisor to join our team...

  • Restaurant Supervisor

    hace 6 días

    Barcelona, Barcelona, España The Entourage Group A tiempo completo

    About UsThe Entourage Group is a leading hospitality company that prides itself on delivering exceptional customer service and creating unforgettable gastronomic experiences. Our team is passionate about providing a unique and memorable experience for our guests.The JobWe are seeking a highly motivated and experienced Restaurant Supervisor to join our team...

  • Supervisor de Restaurante

    hace 7 días

    Barcelona, Barcelona, España Melia Hotels International A tiempo completo

    **¿Qué es ser parte de Meliá Hotels International?**En Meliá, somos una familia global que comparte la pasión por la hospitalidad y la excelencia en cada detalle. Nuestro equipo es el corazón de nuestra empresa, y estamos comprometidos con la igualdad de oportunidades y la diversidad.**Responsabilidades del Supervisor de Restaurante**El Supervisor de...

  • Supervisor de Restaurante

    hace 7 días

    Barcelona, Barcelona, España Melia Hotels International A tiempo completo

    **¿Qué es ser parte de Meliá Hotels International?**En Meliá, somos una familia global que comparte la pasión por la hospitalidad y la excelencia en cada detalle. Nuestro equipo es el corazón de nuestra empresa, y estamos comprometidos con la igualdad de oportunidades y la diversidad.**Responsabilidades del Supervisor de Restaurante**El Supervisor de...

  • Supervisor de Restaurante

    hace 7 días

    Barcelona, Barcelona, España Melia Hotels International A tiempo completo

    **¿Qué es ser parte de Meliá?**En Meliá Hotels International, somos una gran familia que busca a personas apasionadas y comprometidas con la excelencia. Nuestro objetivo es ofrecer experiencias inolvidables a nuestros huéspedes, y para lograrlo, necesitamos a personas como tú.**Responsabilidades del Supervisor de Restaurante**Liderar la operación del...

  • Supervisor de Restaurante

    hace 7 días

    Barcelona, Barcelona, España Melia Hotels International A tiempo completo

    **¿Qué es ser parte de Meliá?**En Meliá Hotels International, somos una gran familia que busca a personas apasionadas y comprometidas con la excelencia. Nuestro objetivo es ofrecer experiencias inolvidables a nuestros huéspedes, y para lograrlo, necesitamos a personas como tú.**Responsabilidades del Supervisor de Restaurante**Liderar la operación del...

  • Supervisor de Restaurante

    hace 2 días

    Barcelona, Barcelona, España Melia Hotels International A tiempo completo

    **Misión y Visión de Meliá**Somos una empresa líder en la industria hotelera, comprometidos con ofrecer experiencias inolvidables a nuestros clientes. Buscamos a personas apasionadas y dedicadas que se unan a nuestra misión de brindar un servicio excepcional.**Responsabilidades del Supervisor de Restaurante**El Supervisor de Restaurante es responsable...

  • Supervisor de Restaurante

    hace 2 días

    Barcelona, Barcelona, España Melia Hotels International A tiempo completo

    **Misión y Visión de Meliá**Somos una empresa líder en la industria hotelera, comprometidos con ofrecer experiencias inolvidables a nuestros clientes. Buscamos a personas apasionadas y dedicadas que se unan a nuestra misión de brindar un servicio excepcional.**Responsabilidades del Supervisor de Restaurante**El Supervisor de Restaurante es responsable...

  • Restaurant Supervisor

    hace 1 semana

    Barcelona, Barcelona, España The Entourage Group A tiempo completo

    About UsThe Entourage Group is a leading hospitality company that prides itself on delivering exceptional customer experiences. Our team is dedicated to providing top-notch service in a fast-paced, upscale dining environment.Job SummaryWe are seeking a highly motivated and experienced Restaurant Supervisor to join our team at MR PORTER Barcelona. As a key...

  • Restaurant Supervisor

    hace 7 días

    Barcelona, Barcelona, España The Entourage Group A tiempo completo

    About UsThe Entourage Group is a leading hospitality company that prides itself on delivering exceptional customer experiences. Our team is dedicated to providing top-notch service in a fast-paced, upscale dining environment.Job SummaryWe are seeking a highly motivated and experienced Restaurant Supervisor to join our team at MR PORTER Barcelona. As a key...

  • Supervisor de Restaurante

    hace 2 días

    Barcelona, Barcelona, España Melia Hotels International A tiempo completo

    **¿Por qué trabajar en Meliá es una experiencia única?**En Meliá Hotels International, nos apasiona ofrecer a nuestros clientes experiencias inolvidables en cada uno de nuestros hoteles. Y para lograrlo, necesitamos a personas como tú, que compartan nuestra pasión por la hospitalidad y la excelencia.**¿Qué buscamos en un Supervisor de...

  • Supervisor de Restaurante

    hace 2 días

    Barcelona, Barcelona, España Melia Hotels International A tiempo completo

    **¿Por qué trabajar en Meliá es una experiencia única?**En Meliá Hotels International, nos apasiona ofrecer a nuestros clientes experiencias inolvidables en cada uno de nuestros hoteles. Y para lograrlo, necesitamos a personas como tú, que compartan nuestra pasión por la hospitalidad y la excelencia.**¿Qué buscamos en un Supervisor de...

  • Supervisor de Restaurante

    hace 6 días

    Barcelona, Barcelona, España Melia Hotels International A tiempo completo

    ¿Qué significa trabajar en Meliá Hotels International?En Meliá, somos una gran familia que comparte la pasión por la hospitalidad y la atención al cliente. Nuestro objetivo es ofrecer experiencias inolvidables a nuestros huéspedes, y para lograrlo, necesitamos personas como tú que compartan nuestra visión y nuestros valores.**Responsabilidades del...

  • Supervisor de Restaurante

    hace 7 días

    Barcelona, Barcelona, España Melia Hotels International A tiempo completo

    ¿Qué significa trabajar en Meliá Hotels International?En Meliá, somos una gran familia que comparte la pasión por la hospitalidad y la atención al cliente. Nuestro objetivo es ofrecer experiencias inolvidables a nuestros huéspedes, y para lograrlo, necesitamos personas como tú que compartan nuestra visión y nuestros valores.**Responsabilidades del...