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Director of People Experience

hace 1 mes


Barcelona, Barcelona, España Docplanner A tiempo completo
Job Description

The Director of People Experience will be responsible for driving the People Experience (PX) operating model in our core countries, including Poland, Germany, Spain, Brazil, Mexico, Colombia, Italy, Turkey, and our Enterprise Business Unit TuoTempo. This role will ensure disciplined and relentless execution of priorities, drive international teams to focus on what matters most, and provide core support to markets by leading PX Heads of each market and partnering with the COO and Country Managers on PX matters.

The ideal candidate will have a strong track record of building relationships, maintaining them through difficult conversations and conflicting interests, and leading by influence and expertise. They will be culturally savvy, able to navigate a global and local organization, and understand the complexities of different cultures and ways of working.

The Director of People Experience will be responsible for creating value by:

  • Driving global PX operating model execution in each market, delivering on KPIs as per targets, and supporting each market to do so.
  • Participating in core PX global projects and initiatives, being the voice of the Markets on projects and PX Leadership team.
  • Running country PX business reviews with Country Heads and local PX Heads and the full Go to Market PX review with the dCPO and COO.
  • Talent management at an international level, mediating and facilitating talent mobility between global and local and also between different locations.
  • Assessing the bench strength of the leadership teams internationally and driving changes needed, particularly at country leadership team level, through mobility, development, or replacement.
  • Building the bridge between local and global PX, ensuring global PX teams prioritize local demands based on criticality.
  • Driving efficiency in local PX teams, monitoring productivity as per defined standards, and executing on efficiency gains derived from improvements of processes, technology, and other gains.
  • Coaching and developing PX local leaders, providing them continuous feedback and support, and helping them solve local situations.

The Director of People Experience will be measured by the following KPIs/qualitative metrics:

  • Overall progress to all PX OITs and KPIs (at go to market level), but particularly those connected to the ongoing operating model: resolution time for underperformers, engagement for high performers, attrition of high performers, and hiring x budget.
  • Feedback from business and PX leaders.
  • Completion, timeliness, and accuracy of global processes driven by other functions and other PX teams.

In return, the successful candidate will receive a flexible remuneration and benefits system via Flexoh, which includes a restaurant card, transportation card, kindergarten, and training tax savings. They will also be eligible for a share options plan after 6 months of working with us.

The company offers true flexibility and work-life balance, with remote-first options in one of our legal entities or a hybrid work model in one of our office locations. The Director of People Experience will also enjoy flexible working hours, paid time off according to their location of work, and additional paid holiday on their birthday or work anniversary (they choose what they want to celebrate).

Health comes first, with health insurance according to their location of work and access to iFeel, a technological platform for mental wellness offering online psychological support and counseling.