Customer Service Representative with Dutch and English Fluency in Barcelona
hace 4 semanas
- Taking, Confirming and Inputting Customer Orders: Handle customer orders efficiently, ensuring timely and accurate processing.
- Monitoring Customers and Liaising with Commercial, Logistics and Quality Departments: Maintain close communication with customers, coordinating with commercial, logistics, and quality teams to address their needs.
- Dealing with Customer Queries and Responding in a Timely Manner: Provide prompt and effective responses to customer inquiries, resolving issues promptly.
- Sending Quality Documents and Liaising with Quality Teams: Assist in sending quality documents to customers, collaborating with quality teams as required.
- Language Skills: Native fluency in Dutch, with excellent English language skills.
- Experience: Previous experience in similar customer service and logistics roles is necessary.
- ERP System and Microsoft Office Applications: Familiarity with ERP systems and Microsoft Office applications is required.
- Communication Skills: Excellent written and verbal communication skills are essential.
- Initiative and Enthusiasm: A willingness to take initiative, learn, and adapt to new situations.
Hybrid work environment offering a competitive salary.
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