Customer Service Representative with Dutch and English Fluency in Barcelona

hace 4 semanas


Barcelona, Barcelona, España Page Personnel A tiempo completo
Key Responsibilities:
  • Taking, Confirming and Inputting Customer Orders: Handle customer orders efficiently, ensuring timely and accurate processing.
  • Monitoring Customers and Liaising with Commercial, Logistics and Quality Departments: Maintain close communication with customers, coordinating with commercial, logistics, and quality teams to address their needs.
  • Dealing with Customer Queries and Responding in a Timely Manner: Provide prompt and effective responses to customer inquiries, resolving issues promptly.
  • Sending Quality Documents and Liaising with Quality Teams: Assist in sending quality documents to customers, collaborating with quality teams as required.
Requirements:
  • Language Skills: Native fluency in Dutch, with excellent English language skills.
  • Experience: Previous experience in similar customer service and logistics roles is necessary.
  • ERP System and Microsoft Office Applications: Familiarity with ERP systems and Microsoft Office applications is required.
  • Communication Skills: Excellent written and verbal communication skills are essential.
  • Initiative and Enthusiasm: A willingness to take initiative, learn, and adapt to new situations.
Work Environment:

Hybrid work environment offering a competitive salary.



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