Hotel Sales Manager for European Markets

hace 1 semana

Madrid, Madrid, España Marriott International A tiempo completo

Job Summary:

As a Sales Manager for European Markets, you will be responsible for developing new and existing business opportunities within the European region, in line with the goals and targets set by Marriott International.

Main Responsibilities:

• Overall responsibility for the MICE sales effort within European markets

• Assist in creating a comprehensive action plan with other members of the Sales team

• Set and agree client listings, revenue targets, and action plans for The Palace Hotel, Madrid

• Establish an effective tracking procedure for activities and results, and participate in regular review sessions with the ADOS and Group Sales Team

• Overachieve all goals and targets set and agreed with the DOSM

• Complete a monthly report, detailing activities and financial results in line with company standards, goals, and targets

• Collaborate with Marriott Global Sales Offices (GSO) to promote a positive message to clients

• Conduct sales trips to visit key clients/markets, as listed in the Sales & Marketing Plan

• Prepare and present additional reports/feedback on areas/markets of responsibility, if requested

• Plan and conduct site inspections/familiarisation trips at the hotels, in accordance with Marriott International guidelines

• Act as a liaison with key travel partners, to encourage business into the hotels

• Plan and carry out presentations on behalf of the hotel/company

• Entertain clients, in accordance with company guidelines/procedures

• Exchange leads and industry information with the GSOs and other hotels, where necessary

• Actively promote all of Marriott Bonvoy loyalty program and achieve set targets

• Participate in regular Sales meetings, compiling all requested information and conducting presentations, if required

• Travel to European destinations, with a minimum of 12 weeks of travel per year

• Input and record all activities and client listings into the Sales Management System (Opera)

• Familiarize yourself with all systems, procedures, and computer equipment used by ARCHER HOTEL MANAGEMENT

• Work alongside the hotel's Events and Diary teams, to ensure a high conversion of all enquiries is achieved

• Communicate all relevant client information with the hotel's Events & Diary teams, to ensure the highest levels of understanding of a client's needs are known throughout the organization

• Ensure that all rate offers are communicated and loaded correctly, in accordance with company standards

• Ensure a high level of understanding of all the hotel and company facilities, standards, and services is attained, and undertake the responsibility to keep updated on any changes

• Ensure a high level of understanding of the destination, related attractions/travel information, and competitor hotels/brands is achieved

• Responsibility for compiling expense reports on a regular basis and submitting to the DOSM for approval, in accordance with ARCHER Travel Policy

• Attend trade shows, exhibitions, and industry events on behalf of the hotel

• Perform any duties deemed necessary and reasonable, requested by the ADOS or Hotel Executive Committee

• Present all written and verbal communication in a professional manner

• Investigate new market segments and opportunities for new business

• Attend all meetings and training sessions requested by Management

Requirements:

• High school diploma or GED; 2 years' experience in sales and marketing, guest services, front desk, or related professional area

• OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required

• Essential personal qualities include self-motivation, diplomacy, personal drive and self-management, positive attitude, maturity, and professionalism

• Must have experience in similar types of hotels: city hotel, corporate hotel, luxury segment, large conference capacity

• Proactive salesperson with direct selling experience in MICE Sales, able to provide a proven track record

• Preferred experience in one or more of the following geographic markets: Europe

• Energetic individual with excellent communication and interpersonal skills, confidence, and flair

• Clear, logical thinker, able to work effectively and take responsibility for their own decisions

• Clear ability to plan, action, and manage a busy schedule with frequent interruptions

• Quick learner, with the ability to be an energizing force within the team and maintain the department's level of respect and authority within the unit

• Strong articulate presenter with the ability to sell to and deal with clients from all market segments, from junior to managing director level, and able to 'feel at home' with varied audiences

• Immaculate and elegant personal presentation

• Open and personable style, with the ability to inspire confidence and trust

Language Requirements:

• Mandatory: Fluent in English

• Ability to travel minimum 12 weeks/year

• Spanish good level essential. Other languages will be an advantage

Equal Opportunities Employer:

Marriott International is an equal opportunity employer

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