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Customer Service Representative

hace 2 meses


Sevilla, Sevilla, España Sin nombre A tiempo completo
Job Overview:

We are seeking a highly organized and customer-focused Operations Assistant to join our team at Sin nombre in Seville. As an Operations Assistant, you will play a key role in ensuring the smooth operation of our student residence, providing exceptional customer service, and supporting the administration office.

Key Responsibilities:
  1. Customer Service: Provide timely and effective support to students, responding to their inquiries, and resolving any issues that may arise.
  2. Reservations and Sales: Manage reservations, check-in and check-out processes, and provide students with necessary keys, cards, and information.
  3. Mail and Parcel Management: Receive and manage mail and parcels for students.
  4. Administrative Support: Assist the administration office with various tasks, including data entry, filing, and other administrative duties.
Requirements:
  1. Education: Studies in Hospitality Industry, Tourism, or Business Administration will be highly valued.
  2. Language Skills: Fluency in Spanish and English is required.
  3. Technical Skills: Proficiency in MS Office is essential.
  4. Customer Service Skills: Experience in customer-facing roles, with a focus on providing excellent service and resolving issues.
What We Offer:
  1. Opportunity to Grow: Join a dynamic and fast-growing company, with opportunities for professional development and growth.
  2. Competitive Salary: Attractive salary package, complemented by additional benefits.
  3. Collaborative Team: Work with a fun and dynamic team in a pleasant work environment.