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Medical Services Specialist with German and English Languages Expert
hace 2 meses
We are seeking a highly skilled Medical Services Specialist to join our team at Conduent Business Services. As a Medical Services Specialist, you will play a critical role in providing exceptional customer service and support to our clients.
Key Responsibilities- Customer Service and Support: Provide world-class customer service and support to clients, responding to their inquiries and resolving issues in a timely and professional manner.
- Medical Information Provision: Utilize your knowledge of medical and disease state information to provide accurate and up-to-date information to clients, including product information, pricing, and patient education materials.
- Communication and Collaboration: Communicate effectively with clients, both internal and external, to build rapport and establish strong relationships.
- Project Management: Manage assigned projects and tasks in a timely and efficient manner, ensuring high-quality results and meeting deadlines.
- Knowledge and Skills: Maintain up-to-date knowledge of product, medical, disease, and industry information, and utilize information technology, PCs, and databases to support your work.
- Language Skills: German native level C1/C2 and English B2+, with the ability to converse to a high standard (both verbally and in writing).
- Experience: Previous experience in a call center environment, preferably providing medical information and customer service to healthcare professionals over the phone.
- Education: Candidate holding a certificate testifying to a successfully completed course of university studies in pharmacy, chemistry, biology, human or veterinary medicine, and the corresponding passed examination.
Conduent Business Services is a leading provider of business process services, delivering mission-critical services and solutions to Fortune 100 companies and over 500 governments. We are committed to supporting people with disabilities and providing necessary accommodations for our employees.
