Network Infrastructure Specialist
hace 2 días
Network Infrastructure Specialist
At NTT DATA, we're looking for a skilled Network Infrastructure Specialist to join our team. As a key member of our managed services team, you'll be responsible for ensuring the smooth operation of our clients' IT infrastructure and systems.
Key Responsibilities:
- Proactively monitor work queues to identify and resolve technical incidents and problems.
- Perform operational tasks to resolve incidents and requests in a timely manner, adhering to service level agreements.
- Investigate and analyze issues and errors, logging incidents in a timely manner.
- Communicate with other teams and clients to provide extended support.
- Execute changes with clear identification of risks and mitigation plans.
Requirements:
- Strong technical knowledge of network infrastructure and systems.
- Excellent problem-solving and analytical skills.
- Ability to work effectively in a team environment.
- Strong communication and interpersonal skills.
About NTT DATA:
NTT DATA is a leading IT services provider, renowned for our technical excellence and leading innovations. We're committed to making a difference to our clients and society, and we're looking for talented individuals like you to join our team.
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